Data Protection Guideline

DMSS is a product provided by us. This Guideline will explain how DMSS collects, uses and stores your personal information, along with the rights you are entitled to. We will use this Guideline to explain the relevant details, including the following:

i. We will describe the types of personal information we collect and their corresponding use in order for you to understand how we collect specific type of personal information for a particular function, the reasons for its use and the methods of such collection.

ii. Whilst using some features, we will collect your personal information after obtaining your consent. When you use mobile client, we will access your local album information, but we will not collect the information. Unless it is required by the relevant laws and regulations for you to provide such information, refusing to provide such information will only result in your not being able to use the specific functions relating to such information, but does not affect your normal use of other functions of DMSS.

iii. At present, DMSS will not actively share or transfer your personal information to any third parties. When the sharing or transferring of your personal information arises in some other situation, we will obtain your prior express consent.

iv. At present, DMSS will not actively obtain your personal information from a third party. If there is a requirement to obtain your personal information indirectly from a third party for future business development purposes, we will clarify with you the source, type and scope of such personal information, For example, if the processing of personal information for a specific development is beyond the scope of what you originally agreed to provide to a third party, we will obtain your prior express consent before processing your personal information, and we will strictly abide by the relevant laws and regulations and require that the third party guarantees the legitimacy of the information provided.

v. You can access, correct and delete your personal information through the instructions listed in this Guideline, or you can withdraw your consent, cancel your account, report complaints and manage your privacy settings.

1.The Information We Collect

In the process of using DMSS service, DMSS will, in accordance with the following ways, collect information provided by you during the use of the service or information generated by the use of the service, in order to provide such services to you, to optimize our services and protect your account security:

1.1 When you register with DMSS service, we will collect your region, user password, email address, etc. in order to assist you completing DMSS registration and to protect your DMSS account security. If you do not provide such information, you may not be able to use our services properly. Besides you can use the account cancellation function on mobile client to clear personal information such as email address and password.

1.2 When you use DMSS’s service, in order to ensure the normal use of our services, we will collect information such as your device model, unique identifier, IP address, MAC address, software version, network access mode & type, latitude & longitude (if supported), accelerator (gravity-activated device) and operation logs. Such information is required to provide you with DMSS’s service and are basic information which must be collected.

1.3 When you use DMSS client, in order to provide you with the basic service of DMSS platform, we will collect your email address, password, GPS and terminal information. Refusing to provide GPS and terminal information may only result in your being unable to use the better service, but does not affect your normal use of DMSS’s other functions. Refusing to provide email address and user password may only result in your being unable to use the login functions, but does not affect your normal use of DMSS’s other functions under the guest mode. In addition, you can always turn off the relevant features and clear your personal information in that feature. We will not reveal and disclose your personal information to any third party without your permission.

1.4 When you use custom image uploading functions, we will obtain your consent prior to recording your local file resources (local album for mobile client), for the purpose of providing you with such service. Refusing to provide such information may only result in your being unable to use the above functions, but does not affect your normal use of DMSS’s other functions. In addition, you can modify the uploaded images at any time on the client. The resources will be released once you exit this function and it will not actively collect user information.

1.5 When using the alarm subscription function: (1) If you login the app by your account, the unique identifier (generated according to IMEI or UDID of your phone) of your app may be collected; (2) If you login the app through the client of device (such as IPC, NVR), the IP address of such device may be collected, and push messages may be sent. Such messages will be transited through but not cached in the transit server. The information is collected for pushing alarm messages. Refusing to provide such information may only result in your being unable to use the above functions, but does not affect your normal use of DMSS’s other functions. In addition, you can always turn off the relevant features and clear your client unique characteristic value information within that feature.

1.6 When you use modifying email address functions, we will collect information regarding your email. Refusing to provide such information may only result in your being unable to use the above function, but does not affect your normal use of DMSS’s other functions. In addition, you can always use the user logout function on the mobile client to clear email information.

1.7 When you use modifying country/region functions, we will obtain your consent prior to recording your country/region information, for the purpose of providing you with such service. Refusing to provide such information may only result in your being unable to use the above functions, but does not affect your normal use of DMSS’s other functions. In addition, you can always turn off the relevant features and clear your country/region information within that feature.

1.8 When you use Feedback functions, we will obtain your consent prior to recording your email information, for the purpose of replying some user feedbacks. Refusing to provide such information may only result in your being unable to receive reply on your feedback, but does not affect your normal use of DMSS’s other functions. In addition, you can always turn off the relevant features and clear your email address information within that feature.

1.9 When you use modifying password functions, we will obtain your consent prior to recording your password information, for the purpose of providing you with such service. Refusing to provide such information may only result in you being unable to use the above functions, but does not affect your normal use of DMSS’s other functions. In addition, you can always turn off the relevant features and clear your password information within that feature.

1.10 When you use initializing device on client functions, we will obtain your consent prior to recording your Mac, IP, SN, device name, type, latitude & longitude, registration time, channel, online/offline and configuration (time zone, alarm, etc.), for the purpose of providing you with basic service of DMSS platform. Refusing to provide such information may only result in your being unable to use the device online functions, but does not affect your normal use of DMSS’s other functions. In addition, after you unbind the device on the client, all the device information will be anonymous.

1.11 When you use user experience program functions, in order to provide humanized service in the future, we will collect your use frequency of modules in the DMSS application. The whole collection and processing course will be anonymized. Refusing to provide such information may only result in your being unable to use the user experience program, but does not affect your normal use of DMSS’s other functions. In addition, information collection will be stopped once you exit this function.

1.12 The third party services in DMSS service is provided by external third party entities, and DMSS cannot obtain the information generated by you when using such third party services. Please note that DMSS does not actively obtain your personal information from third parties. In the further, if we need to obtain your personal information indirectly from a third party for business development, we will show you the source, type, and scope of your personal information before we obtain it. If DMSS conducts business, the personal information processing activities performed exceed your original requirements. If we provide your personal information to the three parties exceeding your previous consent, we will obtain your express consent before processing your personal information. In addition, we will also strictly abide by the provisions of relevant laws and regulations, and require third-party protection to provide the legitimacy of the information.

2.Storage of Information

2.1 Where Information is Stored

We will act in accordance with laws and regulations to store personal information collected in the legal location.

2.2 The Duration Storing Information

In general, we will only keep your personal information for the time necessary to achieve a specific purpose, for example: Email information: When you use DMSS service, we will need to store your email information to ensure your normal use of the service; when you delete your DMSS account, we will delete the corresponding information; In the event where we cease our products or services, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize such information within a reasonable period of time.

3. Information Security

We strive to secure users' information to prevent information leakage, improper use, unauthorized access or disclosure. We will use a variety of security measures to ensure the security of information within reasonable security standards. We have set up specialized management systems, processes and organizations to ensure the security of information. In the case of information leakage or other incidents involving information security, we will initiate contingency plans to prevent the wide spread of security incidents and inform you in the form of push notifications and announcements.

4.How We Use Information

We use the information collected to provide or improve services provided by us, our partners, and other trusted third-party vendors, service providers, and agents, such as the performance of operating products or providing services, evaluating, maintaining, improving, or upgrading services. Participate in market research activities related to our services, develop new services, provide customer support, etc. In order to ensure the security of our services, and to enable us to better understand the operations of our applications, we may record information such as the frequency you use DMSS, crashed data, general use status, performance data, etc. We will not combine the information stored in the analytics software with any personally identifiable information you provide in the application. Where we utilize your personal information beyond the scope of our collection statement or a direct or reasonable connection, we will inform you and obtain your prior express consent again before using your personal information in such situations.

5.External Parties

At present, we will not actively share or transfer your personal information to a third party. If there are other circumstances in which your personal information is to be shared or transferred, we will obtain your prior express consent. We will not publicly disclose personal information collected by us. If we have to disclose such information publicly, we will inform you of the purpose of such disclosure, type of information disclosed and the sensitive information that may be involved, and obtain your prior express consent. As our business continues to develop, we may engage in mergers, acquisitions, transfers of assets, etc. We will inform you of such circumstances and continue to protect your personal information and require new controllers to continue to protect your personal information in accordance with the laws and regulations and the standards as strict as required by this Guideline.

6.Your Rights

During your course of using DMSS, in order to provide you with an easier way to access, change, delete your personal information while ensuring you with the right to withdraw your consent regarding the use of personal information and the right to cancel your account, we have provided you with the applicable function when designing the product. You may refer to the following operational Guideline. In addition, we have also set up a report and complaints channel, in order to address your feedback in a timely manner.

6.1 Access Personal Information

Access your headshot, user name, email address and other basic information, or video, image, order, device and other service information, you can access your information by tapping on related function button.

6.2 Amending Your Personal Information

If you want to change your nickname, email address, country/region, etc., enter DMSS, tap on related function button.

6.3 Withdraw Permission

If you want to disable user experience program and alarm information, you can enter DMSS and tap on corresponding close button to turn it off.

6.4 Feedback

If you want to contact us, you can enter DMSS and tap on corresponding feedback button to address your feedback on our services.

7.Amendments

We may revise this Guideline in due course. In the event where the terms of this Guideline are amended, we will show you amended Guideline by way of push notifications and/or pop-up windows when you log in or when the APP version has been updated. Please note that we will follow the updated Guideline to collect, use and store your personal information only after you have tapped on the consent button in the pop-up window.

8.Protection of minors

We place great importance in the protection of personal information of minors. If you are a minor under the age of 18, according to the relevant laws and regulations, your parents’ or legal guardian's written consent should be obtained prior to you use of DMSS service. If you are a legal guardian of a minor, you may contact us through the contact information specified in Section 10 where you have queries regarding the personal information of your minors.

9.Others

Our "Privacy Policy" is unified application of the general privacy terms, where the prescription of users’ rights and information security measures are applicable to DMSS users. Where there are any inconsistencies or conflicts between "Privacy Policy" and this Guideline, this Guideline will prevail.

10.Contact us

If you have any questions, comments, or suggestions, please connect us via our website: http://www.dahuasecurity.com/aboutUs/contactUs. Important notice: Any translation of this Data Protection Guideline is done for local requirements. In the event of any dispute between the Chinese version and any non-Chinese versions, the Chinese version of this Data Protection Guideline shall govern, to the extent not prohibited by local law in your jurisdiction.